First, try refreshing your browser—often, that’s all it takes for your purchase to appear.
If your coins still don’t show up, please contact our Customer Support Team
When you reach out, please include:
- Date and time of your purchase
- The package you selected
- Purchase amount (in USD or Gold Coins)
- Whether you received a confirmation or receipt
- Purchase ID or Order Number if available
- Any other info that might help us find your transaction.