What happens if my game freezes or disconnects?
Don’t worry! Our system is designed to save your progress. Any actions you completed before the freeze or disconnect will still count, and your Gold Coins will be credited as expected. Just refresh your browser to continue your session.
My game became unresponsive - what should I do?
A quick refresh should do the trick! Simply reload your browser page, and you’ll be able to jump back into the action without losing progress.
My game keeps freezing - how can I improve performance?
If interruptions are happening often, try these tips to smooth out your gameplay:
Clear your browser cache
Find step-by-step instructions for your device:
- Chrome: Ctrl+Shift+Delete (Windows) / Cmd+Shift+Delete (Mac), select "All time," check Cookies & Cache, then Clear Data
- Safari: Preferences > Privacy > Manage Website Data > Remove All > Remove Now
Check as well:
- Update your device’s operating system
- Close unused apps or tabs to free up memory
- Switch your power mode to High Performance
- Check for any overheating on your device
- Temporarily disable antivirus software while playing
Still having trouble?
We're here to help! Reach out to our Customer Support Team with a detailed description or screenshots of the issue. We’ll work with you to get things running smoothly.