To keep your account safe and secure, we may occasionally ask you to verify your identity — especially when required by local regulations.
This extra step helps protect you from fraud and ensures a smooth experience.
You might be asked to confirm things like your:
- Identity
- Full postal address
Verification may be requested in situations such as:
- Making a purchase
- Submitting a redemption request
- Changing your purchase limits
- Logging in from a different state than your registered one
Rest assured, these checks are in place to keep your account secure and compliant at all times.
If you ever have questions, our Customer Support Team is here to help!